Shipping policy
Refund Policy
Last Updated: [Date]
Thank you for shopping with us. We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund policy below.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, the item must:
Be unused and in the same condition that you received it.
Be in its original packaging.
Include proof of purchase.
Non-Returnable Items
The following items cannot be returned:
Gift cards
Downloadable software products
Personalized or custom-made items
Final sale or clearance items
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. We will work with you to provide a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.
Original shipping charges are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us.
Contact Us
If you have any questions about this Refund Policy, please contact us:
Email: support@yourstore.com